Most people have the world at their fingertips (i.e., the internet), but refuse to take the ten seconds to type in a company name and city to get a phone number. 411 charges average about $2 per call, plus any fees to connect you. (Yikes!) Oh it gets better - if the number is wrong, (which it is about 25% of the time), you still get charged, you have to call again, wait for an operator, and get the "correct" number (second times a charm... or is that the third?).
Solution #1: Use a search engine, like Google, Superpages.com, or Yahoo to get the phone number. Generally it's more accurate and it's free! Who doesn't love that four letter word!?
Solution #2: Use 1-800-Free-411 or 1-800-GOOG-411 (Google's 411). Both are voice activated,THEY'RE FREE (that magic word again), and if you're calling from a cell phone, they'll even send a text message with the requested information to your mobile number.
To sum it up, isn't it time you said good bye and good riddance to 411?